Remote IT Support in Oxfordshire
Remote IT support is a fast and efficient method of delivering IT support and accepted as a normal for all IT support companies.
Although we do have onsite technicians our technicians sit in front of a dashboard of all the servers and workstations under our care. From that dashboard they can see all the issues with the computers and can quickly connect to them.
When we are involved in a project we do 90% of the installation and migration remotely because it saves time, money and we are able to configure the server and the workstations at the same time.
All Bytesafe agreements include remote IT support, we have a huge advantage in that we have a lot of connectivity information before we connect up which will lead to a faster conclusion.
- Bytesafe Silver Agreement
- Bytesafe Gold Agreement
- Bytesafe Platinum
- Remote IT support in Oxfordshire explained in 9 simple steps 22-Jul-2015
- The end of Microsoft Windows 7 28-May-2015
- Where are we heading as a Oxfordshire IT support company? 14-May-2015
"Having been through the trauma of taking over a business which is totally dependent on PC/IT and with very limited knowledge of how to fix things when they go wrong when it comes to IT, I am delighted that I found Systems and Solutions! Kevin and the team have helped us through a transition with all of our IT to completely new equipment, keeping us operational all the time and with superb customer care and efficiency, everyone in Systems and Solutions has the same ethos, that is to look after the customer! Thank you."