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Network monitoring
and server monitoring software

A new approach to IT Support

Traditionally IT support has revolved around a Break/Fix approach. Something stops working, you place a call and the IT technician comes out and fixes the problem. This is much like the fire brigade waiting for a fire in that the IT technician is waiting for a computer system to fail. When an IT disaster does strike the consequences can be huge and more often than not such a situation results in downtime which can prove costly to your business. It also puts the IT technician under a lot of pressure, something I can assure you most technicians don’t enjoy. This is where ByteSafe comes in.

ByteSafe is a new approach to IT support and one that focuses on being pro-active rather than re-active. Computer systems seldom fail without some type of warning often going off weeks or months in advance of a total failure. With ByteSafe we’re actively looking for these warnings so the problem can be fixed well in advance of a complete systems failure.

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Network Monitoring

At the heart of ByteSafe is our comprehensive network monitoring software. By monitoring your servers, desktops and laptops (soon to include mobile phones and tablets) we’re able to keep an attentive eye on your IT systems so you don’t have to. The ByteSafe monitoring software completes a series of checks at regular intervals throughout the day 24/7 and in the event of a failure we are notified instantly. This enables us to head of problems before they escalate and often before they’ve even occurred. This means we may even know about the issue before you do!

Bytesafe Silver Agreement

It is our entry level agreement that monitors your systems and automatically keeps them safe. Prices start from as little as £25.00 per month for a workgroup network.

Bytesafe Gold Agreement
monitoring and maintenance

This agreement covers monitoring and auto patching. It even includes an amount for inclusive maintenance within a single monthly fee. Priced between Silver and Platinum agreements.

Network monitoring Software

Bytesafe Platinum
everything is included for a single monthly fee

Our all-inclusive package. Onsite, remote and telephone labour inclusive. Cleansing of viruses is included. Installation of new equipment. Hardware, software and licencing asset management.

Remote Support

Using ByteSafe Take Control we’re able to remotely access your computer systems from our offices no matter where in the world you are. Remote support is often quicker and avoids the need for us to travel. This in turn results in lower costs to you.

Bytesafe +

  • Bytesafe Silver Agreement
  • Bytesafe Gold Agreement
  • Bytesafe Platinum

Recent Blog

  1. Remote IT support in Oxfordshire explained in 9 simple steps Kevin Ackland 22-Jul-2015
  2. The end of Microsoft Windows 7 Kevin Ackland 28-May-2015
  3. Where are we heading as a Oxfordshire IT support company? Douglas Handford 14-May-2015

The Bytesafe Blog

Testimonial

"Having been through the trauma of taking over a business which is totally dependent on PC/IT and with very limited knowledge of how to fix things when they go wrong when it comes to IT, I am delighted that I found Systems and Solutions! Kevin and the team have helped us through a transition with all of our IT to completely new equipment, keeping us operational all the time and with superb customer care and efficiency, everyone in Systems and Solutions has the same ethos, that is to look after the customer! Thank you."

Paul Faulkner, Managing Director, Micromagnetics Ltd.

More Testimonials